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Professional Oversight. Predictable Results

1 hSpot-On Audits

Service Description

Pro Plan​ - ​ Monthly Audit Visit (60–75 mins) A thorough site walkthrough with photo evidence, not just notes. Detailed Audit Report Scores across key cleanliness categories with comments, photos, and clear issue flags. Actionable Recommendations Bullet-pointed suggestions to improve weak areas—no waffle, just what to do and why. Staff Feedback Snapshot We discreetly ask frontline staff 1–2 key questions to get their take on cleaning routines or challenges. Anonymous, short, and sharp. Monthly Performance Tracker Graphs show how the site performs over time (ideal for compliance, inspection readiness, or just keeping cleaners on their toes). Client Portal Access (or Email Reports if preferred) Log in to see historical reports, trends, and red-flag areas over time. Follow-Up Email Summary A clear, jargon-free summary with any urgent concerns highlighted follows each audit. Response Time for Urgent Issues: 24–48 hrs ​ Tailored for : ​ Property managers overseeing multiple units or sites Mid-sized hotels or serviced apartments maintain high operational standards Businesses with dedicated cleaning teams looking for detailed insights and improvement tracking Facilities that need comprehensive audits, including actionable feedback and performance tracking ​

Cancellation Policy

## 📅 Booking Policy – SpotOn Audits ### 🔹 Making a Booking - All bookings must be confirmed via email or contact form. - A minimum of 48 hours’ notice is required for all audits. - Bookings are subject to availability and will be confirmed in writing. ### 🔹 Payment Terms - Payment is due upon completion of the audit, unless otherwise agreed in writing. - Invoices must be settled within 7 days. - Payment can be made by bank transfer or online payment link. ### 🔹 Cancellations & Rescheduling - Cancellations made with more than 24 hours’ notice: **No charge** - Cancellations made with less than 24 hours’ notice: **50% fee applies** - No-shows or same-day cancellations: **Full fee applies** Rescheduling is always possible with 24+ hours’ notice and subject to availability. ### 🔹 On-Site Requirements - A staff member must be available to provide access to the property. - The property must be safe and ready for inspection. - For end-of-tenancy or guest changeover audits, access should be arranged in advance. ### 🔹 Confidentiality All audits are conducted discreetly. Reports are for your internal use and will not be shared with third parties without your written consent. -

Contact Details

  • Blackpool, UK

    07519296834

    michael@spotonaudits.co.uk

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